Odyssey 2.0
The AI Multi-day
Tour Operating System
Your products, your knowledge, your workflows.
Connected, organised, and working for you.
Get Ready for Smart New Functionality
Engineered to give your team complete focus, automation, and maximum velocity.
Manage your Inbox by Exception
Have Odyssey 2.0 read your emails, draft a reply, and send the response for you by following your rules and guidelines. Odyssey 2.0 lets you decide how much control you want, only send drafts after approval, automatically send customer payment requests, alert me when a supplier has not responded, all written in your tone and style.
You make the Decisions
A guest writes. Odyssey 2.0 reads the email, drafts the reply, and waits. You choose if human approval is required, the reply goes out in your brand, and the whole exchange lands in the booking's history.
Workflows, built the way you actually work
Build your own workflows by dragging the steps into place, no code, no developer required. Set the rules once, and Odyssey 2.0 runs the routine parts automatically, while you decide exactly where a human needs to step in.
Itineraries - One build, four ways to use it
Drag and drop your suppliers and activities into place, and Odyssey 2.0 builds the itinerary around them. Or type or speak an idea and it will build the 1st draft based on what it knows about you. View a trip as a customer proposal, an agent brief, an operational sheet, or a web page, all from the one build, without recreating it four times over.
Talk to Odyssey in Natural Language
Just like ChatGPT, Gemini and Claude, you can ask Odyssey 2.0 questions in plain language. You don't need a report builder; just ask things like "Show me a graph of my cycling and hiking tour bookings for June".
Take your Tour Data on the Trail
Odyssey's mobile operating app will be super-charged in 2.0, allowing all your field staff access to the tour data they need on the road.
Your Data, Our Knowledge and the AI Engine.
Odyssey has committed to rebuilding our comprehensive multi-day tour operations system on native AI.
Bring your tour, customer and supplier data. Benefit from our 20+ years of expertise in data and workflow structures. Train your dedicated AI engine with rules and guidelines that reflect the unique culture of your tours.
We are well underway with our development and have some modules prototyped. Interested in a preview?
Odyssey 2.0 Explained
Everything Starts with Data
Gather all your data from worksheets, emails, supplier agreements, inventory registers, itineraries, staff schedules and your staff know-how.
You don't need to know how to build a data schema, because that's our expertise you can lean on. Our Tour Management, Customer Management and Supplier Management modules organise the data in a logical multi-day tour structure.
Drop your documents into our onboarding tool, and Odyssey will read them into structured tours, suppliers and seasons. Your data now lives in one structured database, customised to your unique tour operations.
Train Your Dedicated AI Operator Knowledge Base
This is the "know-how" storehouse. You train Odyssey 2.0 by uploading such things as brand guidelines, policies, capacity rules, supplier agreements, staff rosters, and tour financial management.
The great thing about Odyssey 2.0 is that it learns over time. Each adjustment or correction you make goes back into the brain and improves the next output.
Odyssey 2.0 becomes your tour DNA - everything that is special about your tour in your cultural landscape. And that translates to your competitive advantage.
Set Your Controls
Now Odyssey 2.0 is ready to relieve you of all those mundane tasks. It does this through workflows. You can run your business fully automatically, fully manually or anywhere in between.
Odyssey 2.0 provides control panels with simple on/off toggle switches where you decide what activities to perform. Do you want to review certain kinds of emails before they are sent? Are you happy now to let Odyssey 2.0 handle those automatically? You decide.
Workflows that do themselves.
Describe a touchpoint once. Odyssey 2.0 watches the calendar, checks the conditions, drafts the message in your voice, and moves the work forward.
7 days after booking
Deposit unpaid?
Deposit reminder, in your voice
Sent, logged to the booking's history
Automations Control Panel
Instruct Odyssey 2.0 on what activities to execute with granular on/off switches. Stay in full control over every action and review setting.
Automated Payment Reminders
Send deposit reminders on schedule
Email Draft Review
Require approval before sending
Supplier Unresponsive Alerts
Notify team when supplier misses deadline
Auto-update Booking History
Log all communications automatically
Serious Engineering Underfoot
AI you can trust in front of your guests, because of what happens behind the curtain.
PII isolation
Guest identities never leave your system.
Names, emails and personal details are pseudonymised before any frontier AI model sees a request, and restored only when the reply comes home.
Model choice
Route every job to the model that earns it.
Claude, GPT, Gemini, Grok, or local models. Per-task routing, fully or selectively enabled, and AI can be switched off entirely.
Transparency
AI that always says it’s AI.
Built for EU AI Act transparency: every AI surface identifies itself, and every AI-assisted email discloses it.
Connected
Plays well with the tools you already run.
Xero, S3 file storage, email in and out, online bookings, supplier magic links, digital waivers and push notifications. One system, many doors.
Ready to experience Odyssey 2.0?
Register here to access our prototype.
Want to see your own itinerary in action inside the prototype? Upload one of your complete itineraries (.doc or .pdf) and we will be in touch when it's ready to show you.
Solution by Creative Technology NZ Ltd Nelson, New Zealand