Building for the Future with AI
Odyssey is transitioning to an AI-first company, taking many of the steps you will be taking in your business too.
We are embracing productivity tools for our own business, as well as adding AI enhancements to our multi-day tour management system.
In parallel we are building a fully AI native Version 2 of Odyssey from the ground up, due out next year.
We want to share our knowledge on AI for tour operators with you to help you get ready for the future.
Connected operational data turns AI into a genuine business tool.
Managed AI adoption keeps your team's data safe and consistent.
A proven foundation keeps you focused on tours, not tech building.
Where is your Data?
If the answer is across spreadsheets, whiteboards and in 'Sharon's head' then AI can't help you.
When your operational picture lives in one structured place, bookings connected to itineraries, itineraries connected to guides, vehicles, luggage movements and suppliers, then AI has context. And context is the whole game. That's when it stops being a simple system that writes emails and starts being able to answer real questions about your actual business.
This is why we tell operators that getting your operational data in order isn't a separate job from preparing for AI. It IS preparing for AI.
Beyond adhoc AI Experimentation
AI has entered your business unmanaged through the side door
Having your staff experiment with AI tools is great. However, not knowing where they are getting them, what confidential data is being pasted into them and siloed learning is not.
We've created this questionnaire you can use to survey your staff, based on what we did for our team. The answers are confidential to you, and will help you take the first step to building an AI strategy for your business. The link to the survey is one of the resources in our informative white paper on AI for Tour Operators.
Built for You, Not by You
Based on our 30 years of solving operational technology problems for tour operators
AI promises a lot in the 'do-it-yourself' space when it comes to coding, and a few people will be successful at that. However, for the majority, it will be a sinkhole of time and energy caused by the complexity of variables in every part of tour operation.
These are exactly the kinds of problems we have been solving for our customers over the years. That's why Odyssey is so comprehensive.
Here are some key questions you need to ask yourself:
What is your core business - tour operator or tech developer?
How do you know your data will be secure?
Who will support your AI when your season begins?
How will you keep up with AI innovation and upgrades?
Making a Foundational Shift
Odyssey recognises that AI is more than an incremental shift, it's foundational
We are now building the next version of Odyssey from the ground up. At its foundation is our structured approach to tour management built on our trusted modules. Directing this is the AI operator brain. It learns your workflows, brand, policies and products, growing every season.
AI for tour operators governed by you, accurate, secure and efficient.
Solution by Creative Technology NZ Ltd Nelson, New Zealand